Ordering a product from our website is very simple. Here are the steps
- Browse for a product on our website
Click on the product category on the homepage of our website or click on the page labeled store on the main menu of our website
2. Or search for a product.
Simply type in the name of the product you are looking in the search bar
3. Click on a product.
To view the product description, additional information and Reviews
4. Select product options
Some products have options such as weight, size, servings, Flavor which you need to select before adding it to your cart.
5. Add To Cart
Once you have selected the product options, click the pink “Add to Cart” button
6. View Cart
After adding the product (s) you want to purchase to your Cart, click the “View Cart” to see the summary of your transaction.
7. Proceed to Checkout
The shopping cart gives you an overview of the items you wish to purchase and the total cost.
8. Add coupon code
If you have a coupon code, you can add it at this stage to reveal your new total cost (discounted cost) otherwise just proceed.
9. Chose appropriate shipping method
Free delivery applies to orders within Kampala. Orders outside Kampala are charged a Standard delivery fee. Your overall cost will be updated to reveal your new purchase price.
10. Complete Checkout
Provide us with some details about you that will guide us to deliver your order safely.
11. Choose your payment method
Cash on Delivery applies for orders within Kampala. Orders outside Kampala are paid for through Mobile Money.
12. Place Order
Click “Place Order” to complete the process.
13. Confirmation of order.
After you click “Place Order”, you will receive confirmation that we have received your order. Your order number and paying payment method.
14. Confirmation email sent, followed by phone call
You will also receive a confirmation email from us right away with your order details. Thereafter, we will a give you a phone call (within 10 minutes or less) to confirm your order further.
15. Delivery of your order.
We will go ahead to pack your order and make necessary arrangements to deliver to you safely.